How to configure monitoring check intervals

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Ping Configuration

When you are adding or editing your Monitor, click on Advanced Settings.

At the bottom of the page, you will find two settings:

  1. Check interval
    How often we will check your monitor.
  2. Request timeout
    How long shall our monitor wait before notifying you that server does not work.
Try not to choose “1or 2 seconds” if you are not checking locally. For example; if you check your server in North America from Singapore, it may take more than 1 second and you may get false positives.
Another option for this to disable ping servers that you do not need.

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